This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Print Page | Contact Us | Report Abuse | Sign In | Join/Renew
Refund Policy

Membership Fees

Membership fee payments will not be refunded once applied to a member's account.

Duplicate Payments and Overpayment Refunds
Duplicate payments will be refunded automatically. Overpayments will be credited to the member's account or refunded upon request.

FSP Membership is not transferable.

Additional Costs incurred during the processing of FSP Membership Fees
The member will be responsible for all unexpected costs incurred by the FSP during the processing of membership fees. Such costs include (but are not limited to) dishonored check fees or bank charges made as a result of insufficient funds or accounts having been closed.

Changes in Work Status
No facility exists to reduce membership fees during the current membership period in relation to a transfer, a change in status, or retirement. In all circumstances membership will be charged at the prescribed rates. It is the responsibility of members to notify FSP of any changes to their membership status. In the event that this fails to happen, no refunds will be given.

Live Programs

All cancellations and requests for refunds must be submitted to FSP Member Services five (5) business days before the date of the event and the refund less a $100 service charge will be issued. No refunds will be given after that date. FSP is not responsible for any change/cancellation charges assessed by airlines, travel agents, hotels, or other similar vendors.

Webinars and Audioconferences

If not satisfied or if you cancel your registration, a credit* will be issued for a future program.

Products

If not satisfied, a credit* will be issued to be used for another item.

Publications

If not satisfied, a pro-rated credit* will be issued.

*Note: account credits are valid for one year.

Partners of FSP